Install, test and maintain the districts network hardware, personal computers, software, and related equipment. Diagnose and resolve network problems.


Qualifications:
Education/Certification:
Bachelor’s degree in computer science or management information systems, or equivalent experience in network administration
Microsoft Certified Systems Engineer (MCSE) preferred
Cisco Certified Network Professional (CCNP) preferred


Special Knowledge/Skills:
Knowledge of LAN and WAN network design and installation
Knowledge of network hardware and software applications including network servers, printers, and other equipment Voice over IP Telephony
Ability to work with multiple operating systems and network protocols
Ability to analyze and resolve computer network problems
Strong organizational, communication, and interpersonal skills


Experience:
Five years of experience performing network maintenance


Major Responsibilities and Duties:
Network Support
1. Install and test network hardware, software, and upgrades, and identify and resolve issues. Implement and maintain all system configurations and perform system maintenance.
2. Monitor and analyze system utilization; recommend improvements as needed.
3. Assist with the installation, maintenance, troubleshooting, and repair of network equipment.
4. Diagnose and repair network connectivity and hardware issues.
5. Maintain network design and configuration documentation. Work with end users to identify needs and correct problems.
Network Security
6. Implement, and maintain districtwide network security for all systems by maintaining network, Internet, and e-mail accounts.
7. Run backup procedures on all networks and workstations on a regular basis and restore district data as needed.
8. Contribute to the development and implementation of a disaster recovery plan as it relates the district’s network.
Other
9. Work with software and hardware vendors to maintain appropriate product support.
10. Compile, maintain, and file all reports, records, and other documents required.
11. Comply with policies established by federal and state laws and regulations and local board policy.
12. Respond to after-hours emergencies as needed.
Guidance
1. Serve as liaison to outside vendors that provide support for technology equipment and materials.
2. Assist with detection and resolution of software application and hardware problems.
3. Assist principal(s) and campus committees with implementation of technology plans, and selection of technology equipment and software.
4. Assist in evaluating the implementation of technology at the campus and district level.
5. Assist in evaluating the implementation and effectiveness for the district LAN/WAN
environment.
Inventory
1. Maintain accurate inventory of hardware, software, and peripherals throughout the district.
2. Identify, request, and control the inventory of repair parts.
Safety
1. Operate tools and equipment according to prescribed safety procedures.
2. Follow established safety procedures and techniques to perform job duties, including lifting, climbing and carrying.
3. Correct unsafe conditions in the work area and report any conditions that are not correctable to the supervisor immediately.
Other
1. Compile, maintain, and file all physical and computerized reports, records, and other documents required.
2. Comply with policies established by federal and state law, State Board of Education rule, and local board policy.
3. Comply with all district and campus routines and regulations.


Supervisory Responsibilities:
NONE
Mental Demands/Physical Demands/Environmental Factors:
Tools/Equipment Used: Hand tools and test instruments for electronic repairs and cable installations; standard office equipment including personal computers and peripherals
Posture: Prolonged sitting; regular kneeling/squatting, bending/stooping, pushing/pulling, twisting
Motion: Repetitive hand motion; frequent keyboarding and use of mouse; regular walking, grasping/squeezing, wrist flexion/extension, reaching; may climb ladders
Lifting: Regular moderate lifting and carrying (up to 44 pounds); occasional heavy lifting and carrying (45 pounds and over)
Environment: Occasional prolonged and irregular hours; frequent on-call and after-hours work; occasional districtwide travel; may be required to be on-call 24 hours a day; may be exposed to electrical hazards.
Mental Demands: Work with frequent interruptions; emotional control under stress